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Client updates

Keep clients updated without the phone calls

Send photo progress updates from site in seconds. Your client sees them instantly, can message you back, and signs off finished work in the app.

Try free for 14 days Download for iPhone

£9.99 a month per platform after your trial · Clients and subbies join free · Cancel anytime

Why clients chase you for updates

Most “how’s it going?” calls aren’t really about the job. They happen because the client can’t see what’s happening and feels out of the loop. Every call, text and voicemail pulls you off the tools.

RenovateIQ Business gives each client their own view of their project. You post a photo and a line of text from site, and they see it straight away. No more chasing, and a clear record of what was done and when.

RenovateIQ Business app showing a contractor sending a photo progress update to a client

Everything you need to keep clients in the loop

Photo progress updates

Snap the work and send it from your iPhone as it happens. Clients see it instantly in the app.

Two-way messaging

Clients message you directly in the app, and you can reply from your phone on site or your browser at the desk.

Client sign-off

Clients sign off completed work in the app, so you have a clear, dated record of what was agreed.

Clients join free

Share an 8-character invite code. Clients and subcontractors never pay, and they don’t need to be on the same platform as you.

What makes a good client update

Short and often beats long and rare. A photo and one line — “first fix electrics done in the kitchen, plastering Thursday” — tells the client the job is moving and what’s next. Updates sent while the work is fresh also double as your record if a question comes up later.

For more on handling changes the client asks for along the way, read our guide to handling scope creep and change orders.

How it works

Ditch the “how’s it going?” calls

Try RenovateIQ Business free for 14 days. Your clients join free.

Start free in your browser Get the iPhone app

Frequently asked questions

Does my client need to pay or download anything special?

No. Clients join your project free with an 8-character invite code. They download the free RenovateIQ Business iPhone app and enter the code.

Can subcontractors use it too?

Yes. Subcontractors also join free. They see their assigned rooms and tasks, tick them off and message you directly, without seeing the client conversation.

How much does it cost?

Each platform — the iPhone app or the web dashboard — is £9.99 a month after a 14-day free trial. Use one or both. Clients and subcontractors always join free, and you can cancel anytime.

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